Hati-hati memasarkan jasa

Pada pemberian jasa kepada konsumen oleh teman saya td pagi, konsumennya marah-marah dan terus komplain. Apa yang menjadi masalah? Ko...

Pada pemberian jasa kepada konsumen oleh teman saya td pagi, konsumennya marah-marah dan terus komplain.


Apa yang menjadi masalah? Kok bisa? Seharusnya kan konsumen mengerti... Itulah kata teman saya tadi.

Satu hal yang paling berat dalam jasa adalah waktu delivery jasa tersebut kepada mereka.

Beda dengan barang yang bisa dilihat dan dirasakan oleh konsumen. Jasa tidak.

Delivery jasa ini harus benar-benar sesuai dengan harapan mereka agar mereka puas
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Dr. Meriza Hendri: Hati-hati memasarkan jasa
Hati-hati memasarkan jasa
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Dr. Meriza Hendri
https://www.drmerizahendri.com/2013/01/hati-hati-memasarkan-jasa.html
https://www.drmerizahendri.com/
https://www.drmerizahendri.com/
https://www.drmerizahendri.com/2013/01/hati-hati-memasarkan-jasa.html
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